Dear Mr Tremmel,

I would like to apologise for the recent email sent to you, entitled ‘Hot
Offers on British Airways Holidays’. I am aware that you told us, as a
ba.com registered customer, that you do not want to receive marketing
communications from the British Airways group, and this last offers email
was sent in error. I am reviewing our procedures and will ensure that
this does not happen again.

Yours sincerely,

Joseph Sikorsky
Manager, UK Direct and Digital Marketing

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HOW TO CONTACT US
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While we endeavour to offer you as full a service as possible, we are
unable to respond to individual replies to this email.

If you have a particular query about British Airways, click on the link
below to go to ‘Your questions’, which also contains phone contact numbers:

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REGISTERED ADDRESS
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This email was sent to you by British Airways Plc - Waterside, Speedbird
Way, Harmondsworth, UB7 0GB, United Kingdom. (To find out more, click
here ).

тяжелым трудам. Прежде числ